Policies

Shipping and Handling

Locate the total cost of your order before tax and you will be able to see what the shipping charge is for your order.

Shipping rates may vary depending on the weight of your order.  Hawaii and Alaska customers, additional shipping fees may be required if items are oversized. (tires, fuel tanks, frames, body panels, engine components, snowmobile tracks, skis etc.) We will contact you prior to charging your credit card if this is the case.

Some ATV fenders, ATV cargo racks, main frames of most vehicles (includes snowmobiles), some snowmobile hoods, some watercraft storage compartment covers, most snowmobile and personal watercraft seats MAY REQUIRE EXTRA FREIGHT.

Due to the fact that BRP, (Ski-Doo, Can-Am, Sea-Doo, and any other product offered by Bombardier) will take a U.S. Franchise holders business away from them, we do not ship any of their products whatsoever to Canada. We apologize to our Canadian customers.

SHIPPING RATES

                      Order Total or Item Cost

Shipping Cost

$0.01 - $24.99 $8.00
$25.00 - $49.99 $12.00
$50.00 - $99.99 $15.00
$100.00 - $149.99 $20.00
$150.00 - $199.99 $25.00
$200.00 - $249.99 $30.00
$250.00 - $299.99 $40.00
$300.00 - $349.99 $45.00
$350.00 - $399.99 $50.00
$400.00 - $499.99 $55.00
$500.00 - $599.99 $60.00
$600.00 - $699.99 $70.00
$700.00 - $799.99 $80.00
$800.00 - $899.99 $90.00
$900.00 - $999.99 $125.00
$1000.00 or more

$150.00

Shipment By UPS: We ship via UPS Ground or US Postal Service in the continental US. Shipments to Alaska & Hawaii may have an additional shipping cost applied. 

Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska and Hawaii.

Consolidated Shipments: Entire orders will be shipped together if possible.

Returns and Exchanges

General: All returns must be postmarked no later than 30 days from the original customer shipment date.  Any returns after 30 days from original order date are subject to a 25% restocking fee. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.

Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 25% re-stocking fee. SHS Powersports reserves the right to refuse any return. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.

Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.

Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.

Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.

Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping.

Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.

ABSOLUTELY NO returns on electrical parts.

Sales Tax

Sales tax is charged on instate orders if required by law.

Payment Methods

Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.

Backordered Items

Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.

Policies

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.

Secured Online Shopping

We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through Dominion Enterprises.